Points 150
10 Steps
- 1. Get your notes ready with what you want to talk about.
- 2. Take a deep breath and dial the number slowly.
- 3. Wait for the person to pick up.
- 4. When they answer, just say “Hello, it’s [Your Name].”
- 5. Explain why you’re calling, like “I had a question…” or "I'm calling to..."
- 6. Listen actively to what they are saying.
- 7. You can show engagement by responding appropriately.
- 8. Switch topics smoothly with phrases like “That’s interesting, could you also…”
- 9. Before you hang up, just say “Thanks for your help” or “I appreciate it.”
- 10. End the call politely with a simple “Goodbye” or “Take care.”